Privacy Policy

Privacy Policy - RECOVR™ (U.S.)

1. ABOUT THIS PRIVACY POLICY

In Short: This Policy explains how we handle your Personal Information. It helps you understand what we do with it and your privacy rights.

Welcome! This Privacy Policy (“Policy”) explains how EcomLT LLC, trading as RECOVR™ brand and other Household brands (“Company”, “we”, “us”, or “our”) handles your Personal Information (“Personal Information” or “Data”) when you:

  • Visit our sales websites (“Website”);
  • Purchase our products or services (“Goods” or “Service”);
  • Otherwise interact with us (support, social media, contests, affiliate programs, etc.).

This Policy applies only if you are resident of United States and outlines what Personal Information we collect, its purposes, how we use and share it, how long we retain it, your rights, and how we protect your Data. We are fully committed to process your Personal Information lawfully, fairly, and transparently in accordance with:

  • the California Consumer Privacy Act (CCPA/CPRA);
  • U.S. state privacy laws (e.g. VCDPA, CPA, CTDPA, UCPA);

If you do not agree with our practices, please refrain from using the Website, purchasing our Goods or Services or submitting your Data in any other way. This Policy is effective as of 19th of November 2025. We may update this Policy occasionally; all updates take effect upon publication, so we encourage you to review it regularly to stay informed.

2. WHO IS RESPONSIBLE FOR YOUR PERSONAL INFORMATION?

We are: Supredream LLC, your Personal data Controller

Our company number is: 806408901

Our registered address: Jamison Dr, Allen, TX 75013

Our support e-mail address: support@recovrnow.com

We have appointed a Privacy Officer to oversee our Data protection obligations. You can contact the Privacy Officer directly at dpo@recovrnow.com, or use any of the communication methods provided in Section 11 of this Policy.

3. CATEGORIES OF INFORMATION COLLECTED AND HOW IT IS USED

In Short: We mainly collect only the Data needed to provide our Goods or Services and operate our Website. This section explains why we collect it and how we use it.

We only collect the Data we truly need – and only use it for clear, lawful reasons. Detailed list of categories of information collected, usage, and retention is outlined in the sections below.

  1. IDENTIFIERS & COMMERCIAL DATA
  2. PAYMENT & FINANCIAL DATA
  3. MARKETING & PREFERENCE DATA
  4. COMMUNICATION DATA
  5. LEGAL CLAIMS DATA
  6. INTERNET & NETWORK ACTIVITY DATA
  7. VISUAL DATA
  8. SENSITIVE PERSONAL INFORMATION (SPI)
  9. CONTEST & PROMOTIONAL DATA
  10. AFFILIATE & PARTNER DATA
  11. SOCIAL MEDIA DATA

Automated tools and AI: We may use AI or other fully or semi-automated technologies to support service delivery (e.g., chatbots, ChatGPT, Gemini, AI tool providers, etc.), but we do not use automated decision-making that produces legal or similarly significant effects on you.

Cross-Context: We may combine information from different sources to improve your experience and our service.

We may “sell” or “share” Data: Under California law, a “sale” includes making Personal Information available to a third party for any form of value. We do not sell Personal Information for monetary consideration, but in some cases we share limited data with advertising and analytics partners. You can opt out via our “Your Privacy Choices” link.

Children’s data: Our Website and Services are not intended for minors. We do not knowingly collect, sell, or share Personal Information of individuals under legal age. If discovered, we will delete the information promptly.

4. PERSONAL INFORMATION COLLECTION SOURCES

We collect Personal Information from the following sources:

  • Directly from you: orders, support inquiries, forms, surveys, contests, email, phone, chat, or social media interactions.
  • Automatically via technology: website interactions, cookies, pixels, SDKs, log files, and similar technologies.
  • Third parties, vendors, and service providers: payment processors, shipping carriers, analytics, marketing platforms, customer-support providers.
  • Affiliate and referral partners: referral links, partner discount codes.
  • Intra-Group companies: internal administrative, service provision, business purposes.
  • Public sources: public registers, government databases, professional websites.

Note: This Policy does not govern privacy practices of unaffiliated third parties.

5. CATEGORIES OF INFORMATION DISCLOSED & SHARED WITH THIRD PARTIES

We share your Data only when necessary and with strong safeguards:

  • Service Providers, Contractors: for IT, hosting, payments, shipping, analytics, customer service, marketing, legal, auditing.
  • Intra-Group Companies: internal administrative purposes or integrated services.
  • Advertising/Analytics Partners: marketing campaigns, analytics. You can opt out via “Your Privacy Choices”.
  • Public or governmental authorities: law enforcement, courts, insurers, fraud prevention.
  • Other corporates or auditors: mergers, acquisitions, asset sale, restructuring.
  • Third parties with your consent: only with explicit informed consent.

6. PERSONAL INFORMATION RETENTION PERIODS

We keep Data only as long as necessary for legal, contractual, or Services-related purposes, then delete or anonymize securely.

7. SECURITY OF PERSONAL INFORMATION

We use technical and organizational measures to protect Data, including encryption, access restriction, audits, training, monitoring, backups.

8. INTERNATIONAL PERSONAL INFORMATION TRANSFERS

We may transfer your Data outside the U.S., using contractual and technical safeguards to ensure protection.

9. AUTOMATED DECISION MAKING AND ARTIFICIAL INTELLIGENCE

We use AI to assist Services, but do not make automated decisions with legal or significant effects on you. All AI-assisted responses impacting rights are human-reviewed.

10. YOUR RIGHTS OVER YOUR PERSONAL INFORMATION

U.S. residents have rights under State Privacy Laws:

  • Right to know/access
  • Right to deletion
  • Right to correction
  • Right to data portability
  • Right to Opt-out of Sale or Sharing
  • Right to Limit the Use of Sensitive Personal Information
  • Right to Opt-Out of Profiling
  • Right to Non-Discrimination
  • Right to Appeal (VA, CO, CT)

Rights may be restricted under applicable laws for compliance or legal reasons.

11. HOW TO EXERCISE YOUR RIGHTS OR CONTACT US?

Email: dpo@recovrnow.com

Postal Address: 354 Downs Blvd, Suite 102, Franklin, TN 37064

Provide clear request, specify rights, identify yourself, and include relevant details. Authorized persons may act on your behalf with written permission.

We respond within 45 days; may extend another 45 days if necessary.

THE END OF POLICY